Nimbix SupportFrequently asked questions about cloud supercomputing
How much faster do applicaions run on JARVICE?
How does Nimbix HPC as a service work?
Can I use the NACC API and resources with an in-house application?
Nimbix can work with you to setup and manage in-house applications and enable them for private use via the NACC API or Task Builder. Nimbix also provides fully managed private HPC infrastructures for specific implementations.
How do I run an application that is not listed?
In order to run your own application or commercial applications that are not listed, you will need to contact Nimbix support to setup your desired application environment. We welcome recommendations for new HPC applications that you would like to run on demand.
How do I access my input, intermediate and output files?
I have very large datasets. How do I get them to Nimbix?
Currently, data movement is handled over secure internet connection, even for datasets > 20GB. However, like many other cloud providers, providing an integrated courier service for very large datasets (TBs) is being contemplated. If you have a large amount of data you need to move for a project, please contact us and we can make shipping arrangements on encrypted disk.
Is my NACC-stored data persistent?
Nimbix retains user input/output data on secure FTP server for file retrieval, but does not provide a separate managed storage service at this time. Users are encouraged to backup their data once processed. Nimbix can move user data between user-managed secure cloud storage respositories, such as Dropbox and S3. If you would like to maintain continuous storage in NACC, this may be setup for an additional storage fee.
How do I access cloud GPU nodes?
How to navigate / leverage the remote power management UI
Programmatic access to my PDUs?
We offer scripting (ssh) interface with our APC PDUs. Instead of using the web UI, you can use ssh to automate / script against the PDU and the receptacles that you use. See the link below for a quick how-to: http://emea-en.apc.com/app/answers/detail/a_id/10853/~/scripting-with-apc-switched-rack-power-distribution-units-(pdus)
What operating systems are available to choose from for HPC hosting?
Nimbix offers all major linux distributions as well as Windows, including Windows HPC Server 2008 R2. OS licensing costs may apply, which are covered in your quoted monthly rate.
How do I purchase processing time from Nimbix?
Once you create a NACC account and add your payment method, you may begin submitting jobs immediately. You will be billed at the end of each month for accrued cloud processing time during that period.
How much do services cost?
Pricing packages will vary based on application, processing speed and amount of resources consumed. We will publish pricing for various pre-paid packages soon. Please contact us for a trial, or if you have an immediate inquiry or urgent project please contact Nimbix Sales at firstname.lastname@example.org.
Contact Nimbix Support email@example.com +1.866.307.0819 Select option 2
Unlike conventional commodity cloud platforms, JARVICE and the Nimbix cloud behind it is a wide-open space to run any processing job at speed and scale. It means that as your problems get more complex, Nimbix and JARVICE simply expand to handle them.
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