Contact Us To Get Support
Sometimes you need support and because of this we have humans standing by to assist you should the need arise. Please send an email to firstname.lastname@example.org to get the process started. Sending an email will create a support ticket for your issue and will be routed to an engineer best suited to your needs.
Our response times will vary based on the support plan you purchased. If you are considering a different support tier, please reach out to your account representative for more information.
|SUPPORT PLAN||FIRST RESPONSE TIME||SUPPORT HOURS|
|ENTERPRISE GLOBAL||4 HOURS||24 HOURS A DAY
7 DAYS A WEEK
|DEDICATED||CUSTOM TO FIT YOUR NEEDS||CUSTOM TO FIT YOUR NEEDS|
We’re also available by phone for customers who have an Enterprise Global or Dedicated plan.
You can reach us at 1-866-646-2490; option 2.